Client Services Manager ║ Veterinary Practice

Our client – a first opinion small animal teaching hospital based in North West London – are looking for a Client Services Manager to join their team.

We are looking for a proactive dynamic and enthusiastic manager with a strong customer service background, preferably in a private veterinary or medical environment.

The Role

• You will work with the management team to grow the hospital services through high standards of customer service, administration & sales
• You will be responsible for the delivery of a first-class service for hospital clients, referring Veterinary Surgeons and visitors, ensuring the reception team act as an enabling service to the wider hospital
• The successful applicant will have a history of developing high performing teams in a customer service environment
• Experience coordinating marketing/PR and client engagement plans, including social media in a commercial environment is advantageous, and these duties will be supported and guided by an experienced marketing team

Salary and Benefits

• Salary £32,711 to £37,877 PA, inclusive of London Weighting
• Regular in-house training and a generous reward package

If you are interested or would like to apply for this position, please submit your CV and Cover Letter to jthompson@glvets.com or call Joel Thompson on 0117 329 3900.